How to deploy Streamer for unattended remote access?

Splashtop Streamer for Enterprise is the agent on your Android device to allow your IT admin to remote control your Android device in unattended manner. You can follow the instructions below to finish deployment. 

1. Create Deploy Package

Log into Gateway's management portal with admin users, and go to Management > Deployment, you can create a deployment package by clicking Create Deployment Package button, or reuse an already created deployment package.  

Deployment.jpg

Here are the parameters you can specify for the deployment package: 

  • Package Name: This is for friendly display purpose, which will be displayed in the deployment list
  • Computer naming rule: You can specify how the Streamer will be named after deployment, users with admin right can edit the name after the Streamer is deployed
  • Grouping: Specify which group the Streamer will belong to, group is a good way to assign access permissions, refer to this support article for more info about grouping. 
  • Auto-launch Streamer: Check this to allow Streamer auto-startup when system launch
  • Idle session timeout: Specify when an idle session should be automatically disconnected
  • Hide system tray icon: If this item is checked, the Android Streamer will hide "stop & exit" from the app's setting menu, and also hide "exit" from the system notification area, this is for the purpose to keep the Android Streamer running. (Notice: if Android Streamer is force killed in device's settings page, Android Streamer will stop running)
  • Request permission to connect: This option decides how the connect request will be handled. (Notice: if the device is running in Kiosk mode, the prompt dialog might be blocked, in this case, please set it to "off" to make sure the connection can be established)
    • Reject connection after request expires: it will reject the connection unless user accept
    • Accept connection after request expires: it will accept the connection after request expires
    • Off: no reconnect connection will be prompted, session will be automatically accepted
  • Lock Streamer settings using Splashtop admin credentials: if this option checked, some of the Streamer setting items will be locked, user will be required to unlock with a Splashtop account with admin right to unlock and change.

2. Installation of Splashtop Streamer for Enterprise

Option 1: Install from Google Play Store manually on individual devices

Splashtop Streamer is published on Google Play Store for download and install, you can find it at: 

https://play.google.com/store/apps/details?id=com.splashtop.streamer.csrs.enterprise

play_store.jpg

Option 2: Install by sending the deployment link to user

You can follow either the Option 1 or Option 2 to download the Splashtop Streamer for Enterprise app. 

deploy.jpg

 

Option 3: Mass installation through MDM/Android for work

 If your organization has MDM, or Android for Work, Splashtop Streamer for Enterprise can be pushed to Android devices with MDM solution. 

For example, in the following screenshot, Splashtop Streamer is added as the authorized app for BYOD, then, MDM can push it to Android devices. 

afw.jpg

3. Activate Splashtop Streamer

Option 1: Manually activate a Streamer with deploy code

Launch the Splashtop Streamer for Enterprise on the Android device, and on the screen for activation, input the deploy code created in step 1 to activate it. For example: 

before-deploy.png

deploy-pop.png

Once you successfully activate it with the deploy code, you may see like the following:

after-deploy.png

Option 2: Configure the deploy code through MDM/Android for work

Splashtop Streamer support Android for Work's Managed configuration to remotely push the deploy code to device for activation. 

Key Name Type Comment
MDM_DEPLOY_GATEWAY_ADDRESS API Server Address String Fill in Gateway's address, for example, if the Gateway is deployed at 192.168.1.1, then input "https://192.168.1.1" (without quotes), you can specify port if other than 443 port is configured, for example, "https://192.168.1.1:444" (without quotes)
MDM_DEPLOY_CODE Deploy Code String Input the deploy code generated in step 1
MDM_DEPLOY_PRODUCT Product Code String Input "SPT01" (without quotes)
       

 

Option 3: Integrate with 3rd party and call API to deploy

If you are a solution provider, like MDM, Helpdesk, MSP etc, you would like to integrate Splashtop services and you would like to activate Splashtop Streamer from your piece on the Android device, we have SDK for this purpose, please contact us to get more info. 

 

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