Splashtop Streamer for Enterprise support remote control Samsung devices. Here are the instructions to enable remote control on Samsung devices.
1. Make sure you've updated Splashtop Streamer for Enterprise to latest version on Play Store
- Splashtop Streamer for Enterprise: v1.5.6 or up
2. Make sure your Samsung device is with Knox supported
3. Install Splashtop Add-on: Samsung from Play Store
3.1 If your device is with Knox 2.7.1 or up
3.2 If your device is with Knox 2.7 or lower
4. From Splashtop SOS or Splashtop Streamer's main screen, tap "CONFIGURE" to configure the add-on, or directly tap Splashtop Add-on: Samsung app to configure
5.Tap GRANT SYSTEM PRIVILEGE to enable the add-on
- Device Admin required to make it work
- The device should be able to access Internet to enable Knox license
Once you've done the above steps, you'll be able to connect to the Samsung device with remote control.