A Quick Introduction to Splashtop Enterprise

Being an innovative company, Splashtop always strives to provide the best-in-class remote access and remote support solutions to customers with the cutting-edge technologies. With Splashtop, enterprises and companies are now capable of implementing an effective business continuity plan to deal with pandemic, natural disaster and other crises, by enabling the employees to remotely access the work computer from a mobile phone, a tablet or a computer at hand anytime and anywhere.

Splashtop Enterprise is our on-premise solution that can be totally self-hosted inside the enterprise network. With a centralized database and management console, the IT admin could conveniently tackle the system security while providing easy and smooth remote control experience to the users.

The system administrator is able to customize a deployment package, which will exempt the end users from tedious installation and configuration steps. 

Remote controlling becomes extremely easy and comfortable with Splashtop Enterprise applications. You can basically work on a remote computer as if you were sitting in front of it, without worrying about the slow and sluggish connection over VPN.

 

Features of Splashtop Enterprise

You can also enjoy the variety of features that are built into our Splashtop Enterprise solution. Click on individual name of the features to explore more.

HD quality remote performance: Splashtop Enterprise for Remote Access and Support uses the same high-performance engine that powers our award-winning consumer and mid-market products used by millions. HD quality, fast connections in real-time, and multiple concurrent sessions.

Multi-to-multi monitor: View multiple remote screens from multi-monitor systems at the same time, including multi-to-one and multi-to-multi. Even multi-monitor for Mac!

File transfer: Transfer files quickly thanks to our fast and secure connections. You can drag-and-drop files between computers and also transfer files without starting a remote session!

Chat: Chat with the user at the remote computer while in a session or outside a session.

Remote reboot: Reboot the remote computer from your Splashtop app or web console. Choose Normal or Safe Mode reboot.

Remote wake: Remotely wake up your computer. The target computer must support Wake-on-LAN (WoL) and be connected by an Ethernet cable. And another computer on the same network must be powered on.

Remote print: Print files on a remote computer to a local printer. No need to transfer files, and no need to fax printed documents. Just select the file you need from your remote computer and print it on your local printer instantly.

Session recording: Record remote access sessions. Use the Screen Recording button in your remote access window to start and stop recording. All recordings are saved to your local computer.

AD integration: Microsoft Active Directory (AD) is now integrated with Splashtop Enterprise for system administrators to easily manage permissions and access to computers and devices. Microsoft Windows Server 2012, 2016 and 2019 supported.

2-step verification: 2-step verification, also known as multi-factor authentication (mfa), elevates the security of user's account by deploying a second device which issues a time-dependent dynamic password to verify the credential. You account is safer now with 2-step verification!

and more...

 

Splashtop Enterprise for different usage scenarios

Splashtop Enterprise is designed to fit into different usage scenarios. Generally, Splashtop Enterprise can be deployed in one of the three modes: remote access, unattended support or attended support

Remote access

REMOTE ACCESS provides individuals and teams with convenient remote access to Windows PCs and Macs from a computer, smartphone or tablet anywhere anytime - just like the user is sitting in front of the computer. If you are looking for an alternative to LogMeIn Pro or GoToMyPC, choose Splashtop Enterprise remote access.

Learn more about Splashtop Enterprise Remote Access

Unattended support

UNATTENDED SUPPORT works best for the scenario where an IT personnel is managing a bunch of dispersed computers and devices, and remote access to these computers and devices from one single computer would undoubtedly boost his productivity tremendously.

What needs to be done is to install and pre-configure an agent (the Streamer) in each of the remote devices, and they'll be always ready to connect.

Learn more about Splashtop Enterprise Unattended Support

Attended support (SOS)

ATTENDED SUPPORT is a perfect solution for Service Desks and MSPs, and it provides the most convenient way for a technician to establish an ad-hoc remote session, without needing the end user to install any software or plug-in in the computer. Instead, the end user just downloads and launches a standalone application named SOS and provides the displayed code to the technician.

It is also the most cost effective solution. With one single license, a technician can connect to unlimited number of computers to make sure every support request is well entertained.

If you are looking for an alternative to TeamViewer, LogMeIn Rescue or GoToAssist, choose Splashtop Enterprise attended support.

Learn more about Splashtop Enterprise Attended Support

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