If possible, activate the License Key online. However, for those Servers which cannot gain access to the Internet, you can update or activate a License Key offline.
In the License tab of Settings, click Assign License (or Update License, as the case may be). In the dialog box that opens, check (enable) the Offline Activation checkbox. When you check the checkbox, two additional fields will display in the dialog box: Hardware ID and Activation Key.
- Enter your Email address and License Key.
- Provide the "Hardware ID" to Splashtop or your Systems Integrator
- They will provide you the "Activation Key" to enter, to complete the activation process.