Why do I fail to set Share Access?

If you are unable to find a Domain user to add into Splashtop Center, please check the following:

  • Is the server running Splashtop Center on the same domain as the Active Directory server? It needs to be.

 

  • When you check for a user, does it show a user, but not the user account you are looking for? You may need to type in the full domain name before clicking "Check".

 

  • Do the license details show Active Directory support?

       Active_Directory_support.PNG

 

 

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